It is highly recommended to create a new employee account for each user who accesses your back office. This allows you to adjust permissions individually and keep track of who did what in your store.
How to create an employee account?
Go to the "Employees" tab of the Advanced Settings > Team page. This page lists all user accounts that have access to the back office of your store.
For more details on the steps to create an employee account: Create an employee account
💡 And to find out how to adjust employee account permissions, go to this article. |
Why create an account per user?
The goal is to avoid general-purpose accounts with shared access that everyone can use. This will allow you to:
- Keep your SuperAdmin account credentials confidential
- Assign permissions consistent with the use of each account
- Track which account makes changes to the statuses of orders
- Restrict access to your back office simply by disabling an account that is no longer useful
Examples of using an employee account
Here are some examples illustrating the usefulness of assigning an account per person.
- If you want to have your product sheets translated into a foreign language, you will create an account for your translator. It is possible to allow it access only to the pages of the Catalogue menu > Products. The translator will therefore not be able to consult other pages of the menu such as those related to customers or orders.
- If you want to allow your accountant to access the back office of your store so that he can retrieve invoices and/or assets, you can restrict access to the order pages containing documents related to accounting.
- If you want the marketing service employee to only be able to change the photos of the slideshow on the homepage of your site, you can, through the profile you are going to create for them, give them access only to the module that manages the slideshow.
- If you need external technical assistance, creating a dedicated profile and account will ensure that support only has access to the necessary features. Once the intervention is complete, you will simply need to deactivate the account to invalidate access.
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