Activate the additional features of PrestaShop Social: Messenger Chat Plugin

On the Sales Channels tab, configure additional features to optimize the shopping experience:

Messenger Chat Plugin

Add Messenger to your website so that customers can ask questions about your products and services. Discussions started on your website can be continued on Messenger, allowing you to stay in touch with your customers.

You can choose from a number of different options, including:

live chats with your customers, automated responses or the creation of a personalized experience through third-party developers.

To activate Messenger, simply click on the “Add” button.

Upon clicking, you will be redirected to the Facebook Business Extension where you will find the Messenger feature to add. By clicking “Add” again on the Facebook Business Extension, you will be able to configure your plug-in (introduction phrase, language, color, etc.).

Once Messenger is activated on my site, if I return to the Sales Channels tab, the feature is displayed as "Activated" and I can go to my site to check the display of the plug-in.

You can deactivate the feature by clicking on the switch button.