Error when associating the store - "Permission denied" (Cloudflare)

You are trying to associate your store with your PrestaShop account but the association fails and you have an error message with the reason "Permission denied" that appears.

Cloudflare

If you are using Cloudflare, the cause of the error is likely due to a configuration on Cloudflare.

Note: For more information on managing rules on Cloudflare, please refer to the following article https://developers.cloudflare.com/waf/security-events/.

In Cloudflare, check the activity log.

You should have an action with the status "Block" at the time you tried to associate your store with your PrestaShop account.

The URL of the blocked request should look like this, where <store_domain_name>corresponds to the domain name of your store:</store_domain_name>

https://<store_domain_name>/?&module=ps_accounts&fc=module&controller=apiV1ShopUrl

Once you have authorized this request, try to associate your store again.

If the error still persists or if you are not using Cloudflare, please contact us via this form.

Note: This manipulation is not available for Hosted stores, please contact support if you encounter any difficulties.

[metatitle:]Error when associating the store - "Permission denied" (Cloudflare) - PrestaShop Help Center[:metatitle]
[metadescription:]You are trying to associate your store with your PrestaShop account but the association fails and you have an error message with the reason "Permission denied" that is displayed[:metadescription]