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Computer security should be a top priority for anyone surfing the web. Let's take a look at how to deal with a very common risk.


What is phishing?

This is a scam technique that uses emails impersonating a trusted third party to steal personal data, such as login details, passwords, credit card numbers, and so on.

Example of phishing: you receive an email purporting to be from PrestaShop asking you to open an attachment or click on a link, failing which your store will be promptly closed.


How can you spot a phishing attempt?

There are several things to look for when identifying a phishing attempt:

  • Is there consistency between the email address and the company?

Example: email sent by [email protected] (not

  • If you are asked to click on a button or hyperlink and position your mouse over it, is there consistency between the hyperlink and the company?

Example: hyperlink to a website

  • Is this a regular request?
  • Are there any spelling or syntax errors?
  • Are you being asked to carry out an urgent action?

What action to take?

  • If you have entered your login and/or password, immediately change the password and check what harmful actions may have been performed on your account.
  • Report the email as "phishing" in your inbox.
  • If you have any doubts about an email that seems to come from PrestaShop, please don't hesitate to contact us.


Related articles

Best practices for securing your store

Secure your passwords



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