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VAT for PrestaShop products and subscriptions


The products and subscriptions offered by PrestaShop are subject to 20% VAT. This is currently the standard rate in France for this type of products.

However, for buyers not resident in France, the general rule since 2015 is to apply the VAT in force in the consumer's country. Thus, PrestaShop must collect and invoice VAT according to the buyer's country.

Within the European Union (EU), intra-Community transactions are generally exempt from VAT when carried out between companies. This is the case for PrestaShop, which only sells to B to B.


What is intra-community VAT?

Intra-Community VAT is a system of taxation applied to trade in goods and services between member countries of the EU. To benefit from this exemption, it is essential to have a valid intra-community VAT number.

You are responsible for checking the validity of your VAT number. The tool of choice for checking VAT numbers is VIES (VAT Information Exchange System).


💡 Certain areas, such as overseas territories, may benefit from specific VAT exemptions. If you are subject to VAT and benefit from these exemptions, please contact our support team for assistance.


How do I add my VAT number?

To enter your VAT number, go to your PrestaShop Account. You can access it here, via the Marketplace or via this Help Center.


For your products purchased on the PrestaShop Marketplace

On the Marketplace, in the drop-down menu available by clicking on your profile in the top right-hand corner, you'll find a link to your account.


Once on your PrestaShop account, select "Business info" then the "Edit" button. You can now enter your VAT number.

Note that you can change the language of your PrestaShop account via the drop-down menu in the top right-hand corner.



⚠️ Please note that previously on the PrestaShop Marketplace, the VAT number had to be entered in the "Addresses" tab. This is no longer the case, so you will be redirected to your PrestaShop account from this page.




For your subscriptions

To benefit from this exemption on your subscriptions to Built For or PrestaShop modules, you will need to enter your VAT number in the billing address in the back office of your PrestaShop store:

For the various subscriptions

  1. Connect to your Back Office
  2. Go to the Module Manager tab
  3. Go to the relevant module configuration
  4. Enter the VAT number in the "VAT number" field

For the PrestaShop Hosted offer

  1. Connect to your Back Office (the url was sent to you by mail when you registered)
  2. Go to the Settings section, then the Manage my subscription tab
  3. Edit or add billing address
  4. Activate the "Show fields for a company" option
  5. Enter the VAT number in the "VAT number" field

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💡 If you have generated an invoice without your VAT number, this can be rectified by contacting support. Check out the procedure in this article.


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