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- Why do some purchases end up in "Awaiting payment" status?
Why do some purchases end up in "Awaiting payment" status?
Florane Abeille
-Updated on Tuesday, April 23, 2024
Orders placed in a currency not configured in the PayPal account are either converted automatically or await manual validation from the PayPal interface, depending on configuration.
If you wish to automatically accept purchases of certain currencies without validating them manually, you can either :
- Add this currency to the list of currencies supported by your PayPal account:
From your account PayPal (www.paypal.com) > Account Settings > Business Profile > Money, cards and bank accounts
- Enable automatic conversions :
From your account PayPal (www.paypal.com) > Account Settings > Account and Security > Payment Preferences > Block payments > Update > Preference for receiving payments
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