Why do some purchases end up in "Awaiting payment" status?
Updated on Friday, August 18, 2023
Orders placed in a currency not configured in the PayPal account are either converted automatically or await manual validation from the PayPalinterface, depending on configuration.
If you wish to automatically accept purchases of certain currencies without validating them manually, you can either :
- Add this currency to the list of currencies supported by your PayPalaccount:
From your account PayPal (www.paypal.com) > Account Settings > Business Profile > Money, cards and bank accounts
- Enable automatic conversions :
From your account PayPal (www.paypal.com)Account Settings > Account and Security > Payment Preferences > Block payments > Update > Preference for receiving payments