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Can I change my PrestaShop Checkout or PayPal account?


You can easily change which PrestaShop Checkout or PayPal account you use from the “Authentication” tab of the module.


  • Once one of the two accounts is disconnected, the payment methods will be deactivated until you reconnect the two accounts.
  • Orders created before this account change will get linked to your PrestaShop Checkout and PayPal accounts set up at that time and you will no longer be able to issue refunds from your back office for those orders (you will have to go to your PayPal account).
  • If an order status changes, your store will not be updated (in the event of a refund, litigation, refund via PayPal, retrospective payment error, etc.) and your reporting in the module (feature coming soon) will include only orders created with the new account.

For these reasons, we advise against changing accounts after connecting them and beginning to make sales.