Société Générale Sogenactif offers you two migration strategies

• A "complete " migration: you open a new store at 2.0, which means a complete overhaul of your payment system and your extranet. You will sign a new Sogenactif contract 2.0 with a new service number (corresponding to a new merchand_id (i.e MID)) with your usual Société Générale electronic payment contact.
• A " simplified" migration: you keep your benefit number associated with your merchant_id (i.e MID) in order to maintain your extranet. You can switch to the Sogenactif offer 2.0 by signing a migration rider to your Sogenactif contract 1.0 and the Sogenactif General Terms and Conditions 2.0 with your usual Société Générale electronic payment contact. You will also be required to submit a validation report confirming that the new 2.0connectors have been successfully used for electronic payment flows.

Full migration support

Starting with the 4.0.0 version of the module for PrestaShop, you can follow the complete migration procedure proposed by Société Générale Sogenactif.

In the module configuration, in the Transaction identification section, you can configure the Transaction identification mode you have chosen with Société Générale Sogenatif.

Simplified migration support

Starting with the 4.0.0 version of the module for PrestaShop, you can follow the simplified migration procedure proposed by Société Générale Sogenactif.

In the module configuration, in the Transaction identification section, you can select the Transactionidentification mode named "transactionId" and activate the Generate transactionidentifier option.

Contacts to help you

If you have any questions or requiretechnical assistance , please contact Société Générale Sogenatif support:

• Tel: 0825 090 095
• Monday to Friday, 9am to 7pm excluding public holidays (€0.15 TTC/min + price of a local call - 01/09/2021)
• Email : [email protected]

For any question or request for technical assistance, strictly related to the migration from Sogenactif 1.0 to Sogenactif 2.0, you can contact the new support dedicated to the migration from Sogenactif 1.0 to Sogenactif 2.0 :

• Tel: 0811 107 022
• Monday to Friday, 9am to 5pm, excluding public holidays (€0.05 TTC/min + price of a local call - 01/09/2021)
• Email: [email protected] (specify in subject line "Migration Sogenactif 1.0 ")

For anycontractual or commercial questions , please contact your usual Société Générale electronic banking contact.