Help Center

Modules

PrestaShop Checkout

Where can I find the PrestaShop Checkout User Guide?

How to go from the PayPal or Stripe module to PrestaShop Checkout

In which countries is the PrestaShop Checkout module available?

How do I add my bank account to my PayPal account?

How do I remove the limitation from my account?

How do I withdraw money from PayPal to my bank account?

How to activate local payment methods

Once the PrestaShop Checkout module has been configured in my store, do I need to continue activating the other payment methods I have?

Why is the credit card payment method limited to $500?

How do I receive money through PayPal?

What commissions are charged for the “PrestaShop Checkout” module?

I am already a merchant with a PayPal business account. Can I keep my current fee rate?

What are the different transaction statuses for the PrestaShop Checkout module?

Why do certain purchases end up marked as “Payment pending”?

Is PrestaShop Checkout compatible with European PSD regulations?

Can I change my PrestaShop Checkout or PayPal account?

Without a distance selling contract, is it correct that the payments will only be credited to the PayPal account and not the bank account?

Customers in Iran, Iraq, Turkey, Cuba, and Afghanistan cannot perform transactions when the PrestaShop Checkout module is activated.

How to make a refund ?

I am trying to issue a refund for a PrestaShop order, but an error message says, “Capture could not be refunded due to insufficient funds.” However, I know I have the funds in my PayPal account.

How do I contact PayPal customer service?

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