In order to download the products purchased on the PrestaShop Marketplace, you will first need to declare the URL of your store. This URL will be associated with your store and the product order, so that the developer of the module or theme is informed of the store for which it must provide the Business Care services.
As stated in the Marketplace Terms of Use, the purchase of an addon is valid for installation and use on a single site.
To declare the URLs of your PrestaShop sites, you must go to the Marketplace then:
- Go to the "Stores" tab
- Click on the "Add" button
- Fill in the "label" (this name will only be visible to you)
- Enter the URL of the store's front office (for example: https://maboutique.prestashop.net/fr/)
Frequently asked questions
How do I associate my products with my good store?
This is done when downloading the zip of your product on the Marketplace.
Once you have declared your stores, go to the "Product" menu and click on the download icon. Choose the store for which you will use the product.
💡⚠️📝 Attention, once this choice is validated, you will no longer be able to change the associated URL yourself. You will need to contact PrestaShop support to do this operation. The steps to follow in this article: Modify the URL associated with a module |
What should I do if I made a mistake with the store during the download?
We invite you to contact our support service to request a change.
What should I do if my version of PrestaShop is not available for this product?
In this case, do not download the product, and contact customer service less than a month after the purchase to request cancellation of the order.
Why can't I access certain versions of the module anymore?
It may be that old versions of the module are disabled by the developer, or by PrestaShop. In most cases, these deactivations are related to security risks that require the product to be updated. The recommended solution is to activate the Business Care service and download the latest version.
What if I don't have an online store yet?
If you are on a test environment, enter the address of your future website. If you are not sure yet, you can subsequently request a change via our contact form.
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