From June 1st, PrestaShop Academy simplifies its login system by permanently removing the possibility of logging in via non-PrestaShop Account accounts. From now on, only the login via your PrestaShop Account will be available. This article explains how to easily migrate to PrestaShop Account without losing your information or your Academy purchase history.
How to migrate your account to PrestaShop Account?
Go to the Academy login page: https://prestashop-academy.com/fr/connexion?back=my-account, then click on “Login”.
At the bottom of the page, click on “Create an account”.
Complete the registration process with the required information.
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⚠️Use exactly the same email address as the one used for your Academy account when creating your new PrestaShop Account. |
You can now log in to Academy with your PrestaShop Account and recover all your access, purchases, etc.
What are the benefits of migrating to PrestaShop Account?
Your purchase history and orders are fully retained. Your profile and all associated data are automatically retrieved. Enjoy a simplified and secure single sign-on for all your PrestaShop services. For more information, see the article What is my PrestaShop Account for?
What happens if I don't make this migration?
Starting June 1, 2025, you will no longer be able to log in with your non-PrestaShop Account. Without a PrestaShop Account, you will no longer have access to your history or previous orders.
Frequently asked questions
I already have a PrestaShop Account, do I need to create another one?
No, if your PrestaShop Account uses the same email address as your old account, your data will be automatically synchronized.
What if I have forgotten the email address of my Academy account?
Please contact our support team directly to recover the email address associated with your account and facilitate your migration.
Can I use a different email address?
No, you must absolutely use the same email address to recover your data and history. If you choose another address, your history will not be transferred.