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Delete Your PrestaShop Account

  • Updated

⚠️ Before deleting your account, please keep the following points in mind:

  • Deletion is immediate and irreversible.
  • All data and associated accounts will also be deleted on: the PrestaShop Marketplace, the PrestaShop website, the Care Center, and the PrestaShop Help Center. You can refer to this article to confirm which accounts will be affected.
  • Deleting your account does not automatically cancel your Business Care subscriptions; you must cancel them before deleting your account.

 

How to Delete Your Account

In order to delete your PrestaShop account, please go to your PrestaShop Accounts: https://accounts.distribution.prestashop.net/

Click on your profile icon ⇒ My Profile ⇒ Delete account

 

 

 

Frequently Asked Questions

My PrestaShop Forum account is still active; how can I delete it?

The PrestaShop Forum account is separate from your PrestaShop Account. Therefore, to delete it along with all your history and associated personal data, please send your request to privacy@prestashop.com. 

 

 

 

 

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