Some modules on the PrestaShop Marketplace provide access to services requiring a paid subscription, such as the "Built for PrestaShop" modules.

You can manage your subscriptions (payment methods, invoices, pricing, etc.) from the back office of your PrestaShop store. Go to the "Modules" menu, then "Module Manager", and click on "Configure" for the desired module.

 

📝 Each subscription is linked to a different module, so they must be managed individually and not in bulk. Take the time to read the documentation of any module you install on your store, to better understand its specific features.

 

 

If you need technical assistance, you can contact the module developer from the PrestaShop Marketplace. For more details on how to contact a developer, see the dedicated article.

In some cases, it is possible to contact the developer directly from your back office via a telephone number or e-mail address, but this option is only available if the developer has added it to his module.

 

⚠️ Business Care is also a subscription, but it is managed from your Marketplace space.

 

Frequently asked questions

If I delete my PrestaShop Account or close my store, will my subscriptions be cancelled too?

No, you'll have to go to your back office first and stop each subscription to avoid being billed further.

What is the refund policy?

You can stop your subscription at any time, however, any period started is due. Except in the event of a proven technical malfunction. If this is the case, please contact support to discuss your request via this Help Center.

 

Related articles

Invoices for your PrestaShop purchases

Business Care subscription