⚠️ Before deleting your account, please keep the following elements in mind: Deletion is immediate and non-reversible. All associated data and accounts will also be deleted from: the PrestaShop Marketplace, the PrestaShop website and the PrestaShop Help Center. You can refer to this article to find out which accounts will be affected. Deleting your account does not automatically cancel all associated subscriptions; you will need to cancel any subscriptions you wish to end before deleting the account. However, Business Care subscriptions will be automatically cancelled.

 

How to delete your account

To delete your PrestaShop account and all associated personal information, please go to your PrestaShop account page: https://accounts.distribution.prestashop.net/

 

Go to Settings, then click on Delete account.

 

An alert message will appear, warning you of the consequences of deleting your account.

 

You will also be asked to share the reason for deleting your account.

 

The next step is to confirm the deletion by entering your password.

 

A popup will confirm that the account has been deleted.

 

You will also receive confirmation by email.

 

Your PrestaShop store will not be deleted, but you will have to connect to it by another means.

 

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