It is strongly recommended to create a new employee account for each user who accesses your back office. This allows for individual modulation of permissions and helps keep track of who has done what in your store.
How to create an employee account?
Go to the "Employees" tab on the Advanced Settings > Team page. This page lists all user accounts that have access to the back office of your store.
For more details on the steps to create an employee account: Create an employee account.
| 💡 And to discover how to adjust the permissions of employee accounts, please refer to this article. |
Why create a user account?
The purpose is to avoid general-use accounts with shared access that everyone can use. This will allow you, in particular, to:
- Keep the credentials of your SuperAdmin account confidential.
- Assign permissions consistent with the use of each account.
- Monitor which account is making status changes on the orders.
- Restrict access to your back office simply by deactivating an account that is no longer needed.
Examples of using an employee account.
Here are some examples illustrating the usefulness of assigning an account to each individual.
- If you wish to have your product sheets translated into a foreign language, you will create an account for your translator. It is possible to grant them access only to the pages under the menu Catalog > Products. The translator will therefore not be able to consult other pages in the menu, such as those related to clients or orders.
- If you wish to allow your accountant to access the back office of your store so that he can retrieve invoices and/or credit notes, you can restrict access to the order pages containing the documents related to accounting.
- If you wish for the employee in the marketing department to be able to modify only the photos of the slideshow on the homepage of your site, you can, through the profile you will create for him, grant him access solely to the module that manages the slideshow.
- If you requireexternal technical assistance, creating a dedicated profile and account will ensure that the support team only has access to the necessary functionalities. Once the intervention is complete, you will simply need to deactivate the account to invalidate access.