Create an issue on the PrestaShop GitHub repo

When you encounter a bug or want to suggest an improvement for PrestaShop Open Source, you can create an issue on the official GitHub repository. This issue will allow the PrestaShop team and the open source community to take into account your feedback.

Access the PrestaShop GitHub repo

1. Go to the official PrestaShop repository: https://github.com/PrestaShop/PrestaShop

   

2. Make sure you are logged in to your GitHub account. If you do not have an account, you will need to create one.

   

Open a new issue

1. On the main page of the repository, click on the Issues tab then on New issue

   

2. Choose the type of issue that corresponds to your problem:

   • Bug report: to report a bug

   • Report a security vulnerability: to report a security flaw that you have identified

   • Idea/Feature request: to suggest a new feature

   • I need help: for any other question

Fill out an issue for "Idea/Feature request”

If you would like to suggest a new feature or improvement, choose the Feature request option and fill in the following fields:

Title: Give a clear and concise title to your suggestion.

Problem: Describe, in detail, what problem/lack you would like to see solved. You can add text but also files, such as screenshots, to be as exhaustive as possible.

Solution: Describe the solution you imagine to address this problem or lack.

Alternatives: are there alternative solutions that can address the problem or shortage?

Additional context: Any other information you would like to share?

Do you plan to contribute on this topic? You can specify if you wish to contribute to this issue via:

• A formal specification
• By providing wireframes or mockups for the new feature (designer skills required)
• By submitting a pull request (editing/adding code (developer skills required))
• By verifying that the implemented functionality works as expected

You can select one or more of these option(s).

Finally, check the box to certify that you have searched for a similar issue, then click Start discussion.

Your exit is now open. The PrestaShop team and the open source community will be able to consult it, ask for clarification or propose solutions.

Frequently asked questions

How to know if a similar issue already exists?

Before creating an issue, use the search bar in the Issues tab to check if your problem has already been reported.

What should I do if my issue remains unanswered?

Wait a few days, then add a comment to restart the discussion.