Create an employee account

An employee account allows you to grant your team or external users the necessary access rights to complete their tasks, without sharing your own credentials.

The Employees tab

Go to the "Employees" tab of the Advanced Settings > Team page. This page lists all user accounts that have access to the back office of your store.

You will notice that by default, the only account mentioned is the one created when installing the store, automatically considered as "SuperAdmin". This account has access to all PrestaShop features, without restriction.

If you have the PrestaShop Hosted or Classic versions, you will also see a PrestaShop Marketplace employee. This "employee" just ensures the proper functioning of the PrestaShop Marketplace module in your Back Office.

Create an employee account

To create an account, go to the Advanced Settings > Team page and click on the action button at the top right to open the user creation form.

Once the creation form is displayed, you can follow these steps:

1. Enter the first name and last name of the user you want to add. Customers do not see these names, but they allow you to know who did what on the back-office of your store.
2. Create the login credentials for the back office: the email address and a password. Consult our article on secure passwords if needed.
3. Select the default language. If you do not find the desired language, make sure to add the necessary languages in the "Translations" page of the "International" menu
4. Assign a profile to your employee. It is very important to assign the right profile to each account, more information about profiles in this article
5. Choose the page that is displayed by default when the user logs in to the back office of the store.

Activate or deactivate an employee account

By default, employee accounts are enabled. However, you have the option to disable them. This allows you to create temporary accounts, for example when you need to give access to your back office to technical support, or if you are hiring seasonal employees.