If you notice that you have not received anything from us for a long time, it is possible that our messages are being rejected by your mail server.
How can we restore the reception of our emails?
Here are some actions that could help us reach your inbox:
- Please verify the validity of the provided email address (typo, invalid address, full inbox...)
- Check your SPAM/junk mail folder. If our message is present, please move it to your main inbox.
- Add our sending IP address to your whitelist.
If the problem persists, do not hesitate to contact our support!
How to unsubscribe from PrestaShop newsletters?
If, on the contrary, you no longer wish to receive our marketing emails, you may unsubscribe from our newsletter directly from your Addons account. Log in to Addons > navigate to the "Information" tab > Personal Information > uncheck the "Newsletter" box > Click on Update.