The products and subscriptions offered by PrestaShop are subject to a VAT of 20%. This is currently the standard rate in effect in France for this type of products.
However, for buyers not residing in France, the general rule since 2015 is to apply the VAT in effect in the consumer's country. Thus, PrestaShop must collect and charge VAT based on the buyer's country.
What is intra-community VAT?
Intra-community VAT is a taxation system applied to the exchange of goods and services between member countries of the EU. To benefit from this exemption, it is essential to hold a valid intra-community VAT number.
You are responsible for verifying the validity of your VAT number. The preferred tool for checking a VAT number is the VIES (VAT Information Exchange System).
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💡 Certain areas such as overseas territories may benefit from specific VAT exemptions. If VAT is ever applied to you, and you benefit from these exemptions, please contact support to be assisted by our teams. |
How do I add my intra-community VAT number?
To provide your VAT number, you will need to go to your PrestaShop Account. You can access it directly through this link, via the Marketplace, or this Help Center.
For your product purchases on the PrestaShop Marketplace.
On the Marketplace, in the dropdown menu available by clicking on your profile in the top right corner, you will find a link to your account.
Once you are on your PrestaShop account, select 'professional information' and then the 'Edit' button. You can now enter your VAT number.
Please note that you can change the language of your PrestaShop account via the dropdown menu located at the very top right.
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⚠️ Attention, previously on the PrestaShop Marketplace, the VAT number had to be provided in the "Address" tab. This is no longer the case, you will therefore be redirected to your PrestaShop account from this Address page. |
For your subscriptions to services
In order to benefit from this exemption on your subscriptions, you will need to provide your intra-community VAT number in the billing address from the back office of your PrestaShop store.
For the various subscriptions
- Log in to your back office
- Go to the Module Manager tab
- Access the configuration of the relevant module
- Enter the VAT number in the "VAT Number" field.
For the PrestaShop Hosted offer.
- Log in to your back office (the URL was sent to you by email upon your registration).
- Go to the Settings section, then the Manage My Subscription tab.
- Edit or add the billing address.
- Activate the option 'Show fields for a company.'
- Enter the VAT number in the 'VAT Number' field.
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💡 If you have generated an invoice without your VAT number, it is possible to rectify this by contacting support. Check the procedure in this article. |