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Export the product catalog to Facebook Business

  • Updated

Preliminary analysis of the product catalog

Here you can visualize:

  • the number of products in your PrestaShop catalog that are ready to be synchronized with the Facebook catalog during the next synchronization
  • the number of products that will not be synchronized during the next synchronization

Why are certain products not ready to be synchronized?

Thanks to PrestaShop Social, a scan of the entire PrestaShop product catalog is conducted prior to synchronization with Facebook. Products with one or more of the fields listed below empty will not be able to be synchronized on Facebook:

  • the name,
  • the short description,
  • the quantity,
  • the price,
  • the product URL,
  • the product image,
  • the manufacturer or an EAN/UPC/ISBN,

You can therefore view all products with errors by clicking on View Details. You then have the option to modify the products or not so that they can be exported to your Facebook catalog.

All modifications you make to these products will be taken into account during the next synchronization. In order to verify that the modifications have been duly taken into account, you may click on the Refresh button. Normally, the product will change from the status of "not synchronizable" to the status of "ready to be synchronized."

 

Launching the export of your catalog on Facebook.

Here we will explain how to launch the export of your PrestaShop products to your Facebook catalog.

 

In the Product Catalog tab, you will find a block titled 'Your Catalog on Facebook Business'. The purpose is to enable you to export your PrestaShop products to Facebook Business in order to make them visible on the Facebook and Instagram platforms.

By clicking on the "Share my catalog" button, you activate the catalog export feature on Facebook. Thus, all of your "active" PrestaShop products will be sent to the Facebook catalog at 1 AM (GMT timezone) following your activation of the export, and you will see a switch button labeled "Enabled / Disabled" and a button labeled "View Catalog."

 

Once the catalog export is "Enabled," the catalog will be updated daily at 1 AM (GMT timezone). Therefore, if you make changes to product listings, or if new products are added to your catalog, you will need to wait for the next synchronization to see the changes reflected in your Facebook catalog.

 

You can deactivate and then reactivate the Catalog export feature by clicking on the switch button. Upon clicking, a pop-up appears to confirm the deactivation.

 

You can also view your Facebook catalog by clicking on "View Catalog." Upon clicking, you will be redirected to the Catalog Manager in Facebook Business Manager, where your PrestaShop products will appear once the export is finalized.

 

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