How to buy a product on PrestaShop Marketplace?
To buy a product (module, theme or service), you must have created a PrestaShop account.
Once on the page of the product of your choice, you can choose express payment to buy this product only, or add it to your cart to continue shopping.
Once your order has been paid for, you will receive an email containing a link to click on to download your product in the form of a.zip file.
Attention! After downloading your purchase, it will be impossible to receive a refund because, as it is a dematerialized product, it will be considered as consumed. (Except in exceptional cases. Please consult the article "Canceling an order on the PrestaShop Marketplace" to learn more.)
Can I use a module or theme on several online stores?
No, a product purchased on the Marketplace can only be used for a single store.
What is a multi-boutique?
The multi-boutique mode of PrestaShop allows you to manage several boutiques from a single administration interface, your back-office.
Find more details in the dedicated video on PrestaShop Academy.
What do the prices of modules and themes purchased on PrestaShop Marketplace include?
When you purchase a module or theme, you pay the displayed price only once and acquire the right to use it on a single online store.
The price of one of these products includes:
- The addon that you can install and configure on your store.
- The 'Business Care' subscription for a period of 12 months, in order to benefit from product updates and unlimited technical support from the developer.
To learn more: The Business Care subscription
Please note that some modules give you access to paid third-party services (a bank, a delivery service): these are not included in the price of the module and PrestaShop is not responsible for the prices or services offered by these companies.
How long can I keep a product I have purchased?
Forever! The zip file you receive with your purchase belongs to you.
Sometimes the module requires a subscription to a third-party service (such as a bank or delivery service), but the module itself is yours.
However, updates and after-sales service will only be maintained if you continue to subscribe to Business Care, and if the product developer continues to work on it.
How long can I use the product?
Your module or theme remains usable as long as it is compatible with your store.
For example: if you are using a module that is only compatible with version 1.6 of PrestaShop, and you wish to migrate to version 1.7, you will need to purchase a module that is compatible with version 1.7.
Please note: developers who sell products on the PrestaShop Marketplace are required to maintain the compatibility of their addons with the latest version of the PrestaShop software, within 6 months following the release of the version.
Why and how do I transfer a product I have purchased to my service provider/client?
Visit the article Transfer a product to another PrestaShop account!
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