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Delete Your PrestaShop Account

  • Updated

⚠️ Before deleting your account, please keep the following points in mind:

  • Deletion is immediate and irreversible.
  • All data and associated accounts will also be deleted on: the PrestaShop Marketplace, the PrestaShop website, the Care Center, and the PrestaShop Help Center. You can refer to this article to confirm which accounts will be affected.
  • Deleting your account does not automatically cancel your Business Care subscriptions; you must cancel them before deleting your account.

 

How to Delete Your Account

To delete your PrestaShop account and all associated personal information, please go to your PrestaShop account page: https://accounts.distribution.prestashop.net/

 

Go to your profile, then find "delete my account" at the bottom of the page.

 

Your PrestaShop store will not be deleted, but you will need to log in by another method.

 

Frequently Asked Questions

My PrestaShop Forum account is still active; how can I delete it?

The PrestaShop Forum account is separate from your PrestaShop Account. Therefore, to delete it along with all your history and associated personal data, please send your request to privacy@prestashop.com. 

 

 

 

 

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