As with creating it, you can access your PrestaShop Account from several platforms:
- the PrestaShop Marketplace
- the back office of your store
- or directly via this link: https://accounts.distribution.prestashop.net/
1. Once on your Account page, go to your profile.
2. Then enter your new email address and your current password.
3. Your original email address will receive an email to ensure that you initiated the request.
4. And your new email address will receive a confirmation request.
| ⚠️ Always verify the sender's email address before clicking on any link or providing your login information. Messages from PrestaShop regarding your account should always come from the address "info@emailing.prestashop.com". If you have any doubt, do not hesitate to contact us via our form. |
5. Once your new email address is confirmed, you can log in with it. Your password will remain unchanged.
Any email address change on your Account page will result in changes to your access to linked accounts. These accounts are connected and are an integral part of your PrestaShop account, which gives you access to (almost) the entire PrestaShop ecosystem:
- PrestaShop Marketplace - To buy and download modules and themes to customize and adapt your store.
- Help Center - To find the information you need and request help from PrestaShop support.
- PrestaShop Website - To subscribe to one of our offers to launch your store faster.
- Back office of your store (with PrestaShop Hosted) - To log in with the same account used throughout the PrestaShop ecosystem.
- PrestaShop Care Center - Access PrestaShop resources (Training, support, etc.)