General troubleshooting
- How to resolve the most common issues with the favicon of a PrestaShop store
- Why am I unable to connect to the Marketplace from my back office?
- How to put my shop in maintenance mode without access to my back office?
- How to resolve a 500 error?
- How to resolve a 500 error after installing or updating a module?
- How can I prevent and remove fake customer accounts from my store?
- Why am I no longer receiving emails from PrestaShop?
- How to resolve a domain name loading error for the Hosted offer?
- Recover your admin password
- Disconnections from PrestaShop Account
- Why can't my shop be associated with Account?
- Why have I not received the email to activate my PrestaShop Account?
- Error while associating the store - "Permission denied" (Cloudflare)
- You are unable to connect to the Marketplace on your back office.
- Error during the association of the store - "SSL certificate cannot be verified"